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This notice describes your rights as a visitor or customer of Entertainment in the Spa. It provides information about your rights relating to your personal information along with how we collect, use and share your data. This privacy notice is to inform you how we collect, use and disclose your personal data. Entertainment in the Spa (Enterspa) is committed to abiding by all laws and this includes the Data Protection Act 2018 which incorporates the EU General Data Protection Regulation (GDPR). We comply with the principles of the Act and aim to maintain consistently high levels of best practice in our processing of your information. This Policy is intended to assist you in making informed decisions about your information when using our website or attending our venue. Please take a minute to read and understand the Policy.


By using our website and attending our venue you consent to our collection and use of your information as described in this notice. If we change our notice, policy and/or procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Your continued use of the website or attendance at our venue after this notice has been amended shall be deemed to be your continued acceptance of this notice, as amended. We encourage you to bookmark this web page and review this notice regularly. This notice contains links to more information on many of the topics listed and further external links if you wish to read further detail about personal data management. External links from these pages are not under the control of Enterspa and whilst we have attempted to provide known safe links to the information you may seek, you click on these links at your own risk.



All your information will be held and used in accordance with the Act where applicable.

When you visit and use our website or attend events at our venue you may provide us with or we may collect your information such as your postal address, email address and other personal information. You may provide or we may collect this information in several ways:

Information you voluntarily provide to us:

We collect and maintain information that you voluntarily submit to us during your use of our website or attendance at our events. For example:

When you register on our website to purchase tickets or receive an e-newsletter or press release, you may provide us with certain information including your name, email address, screen name, password, demographic information and financial details.

Where our website contains a social networking function, you may create and add to your profile by providing information about your interests.

If you sign up to receive an e-newsletter, press release, enter a contest or participate in social networking activities, you may provide us with contact information (e.g., email, telephone and/or or physical address); and you may provide us with information via email, customer support interactions and surveys. We may ask for different pieces of information. You can choose not to provide us with certain information, but this may stop you from gaining access to a service or limit the features that you can use on our website and the information we are able to send you. For more information, please see the "How We Use Your information" section of the Policy below.


As you use our website, information may also be passively collected by us through our use of cookies, pixels, beacons, log files and other technologies. This information allows us to deliver more helpful information, services, tools and advertisements. Please see our Cookie Policy for more information.


Where you have provided us with the appropriate consents, or where the Act entitles us to do so, we may send you marketing materials about upcoming events. In addition, where you have provided us with the appropriate consents, we may also pass your information to our connected charity or other selected third parties for marketing purposes. However, be assured that we understand the irritations of unsolicited communications and we are fully committed to ensuring the rights and obligations set out in the Act and the Privacy and Electronic Communications Regulations 2003 are respected.

Information we receive from third parties.

We may also combine online and/or offline information received from third parties with your information. The third-party information is used for a variety of purposes including to verify other Information about you (e.g., verify your mailing address to send you tickets or requested products) and to enhance the content we provide to you.


We follow appropriate security procedures in the storage and disclosure of your information to prevent unauthorised access by third parties. We also require those parties to whom we transfer personal information to comply with the same. However, unfortunately, the transmission of information via the Internet is not completely secure. So, we cannot ensure the security of your information transmitted by you to us via the internet. Any such transmission is at your own risk, and you acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of your information, except to the extent we are required to accept such responsibility by the Act. Once we have received your information, we will use security procedures and features to prevent unauthorised access to it.

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